Last updated: 11/10/2025
At PKY Premier Carp Bait, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website pkycarpbait.com or make a purchase through our online store.
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
PKY Premier Carp Bait
16 Falcon Crescent, Colchester, Essex, CO1 2HR
Email: hello@pkycarpbait.co.uk
Website: pkycarpbait.co.uk
We are the data controller responsible for your personal data.
2. Information We Collect
We collect information to process your orders, improve our service, and stay in touch with you. This includes:
Information you provide directly:
- Name
- Billing and shipping address
- Email address
- Phone number (if provided)
- Payment details (processed securely via third-party providers; we do not store full card numbers)
Information collected automatically:
- IP address
- Browser type and device information
- Pages visited and actions on our site (for analytics and site improvement)
3. How We Use Your Information
We use your personal data to:
- Process and fulfil your orders
- Communicate with you about your order or account
- Improve our website and customer experience
- Send updates or offers (only if you’ve opted in)
- Meet legal, tax, and accounting obligations
We will never sell or rent your personal data to anyone.
4. Legal Basis for Processing
We process your personal data under one or more of the following lawful bases:
- Contract: to fulfil an order or provide a service you’ve requested
- Consent: when you sign up for marketing or newsletters
- Legal obligation: to comply with tax or record-keeping laws
- Legitimate interest: to improve our products and website
5. Sharing Your Information
We only share your information with trusted third parties necessary to run our business, such as:
- WooCommerce (for order management)
- Payment processors (e.g. PayPal, Stripe, etc.)
- Shipping and delivery providers
- Email marketing or newsletter services (only if you opt in)
- Analytics providers (e.g. Google Analytics)
Each provider only receives the information required to perform their service and must keep it secure.
6. Cookies
Our website uses cookies to improve your experience. Cookies help:
- Keep your shopping basket active
- Remember your preferences
- Track site usage (via Google Analytics)
You can manage or disable cookies through your browser settings. For more details, see our [Cookie Policy] (if applicable).
7. Data Retention
We keep your information only for as long as necessary to:
- Complete your transactions and deliver your order
- Meet legal and tax requirements
After that, your data is securely deleted or anonymised.
8. Your Rights
Under UK data protection law, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data (where legally possible)
- Withdraw consent (e.g. unsubscribe from marketing)
- Complain to the Information Commissioner’s Office (ICO) if you’re unhappy with how we handle your data: https://www.ico.org.uk
If you’d like to exercise any of these rights, please contact us at hello@pkycarpbait.co.uk.
9. Security
We take data security seriously. Our website uses SSL encryption, secure hosting, and industry-standard safeguards to protect your information from loss, misuse, or unauthorised access.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business or the law. The updated version will always be available on this page.
Contact us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
PKY Premier Carp Bait
16 Falcon Crescent, Colchester, Essex, CO1 2HR
Email: hello@pkycarpbait.co.uk